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Old 03-05-2007, 04:20 PM   #40
Mike
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It has taken long enough but here is the official reply from Porter Cable:

Dear Mike,

Porter Cable has recently pulled their router bases from the supplier delivering sub standard quality and has moved them to another supplier whose components should start shipping on our products within the next two months. In fact, we have thrown the tooling for the plunge base in the trash and have redesigned and retooled a totally different product to address the quality issues with that item. Additionally, the screws on the sub base can be relaxed to reduce the flex on the sub base - in some cases, they are over-tightened to the point that the plastic actually puckers toward the base near the screw holes and away from the edges of the sub base (concave). The .025” could easily have been the resulting effect.

Regards,
End User Services

I sent a reply asking if they were going to do a recall or what steps had to be taken to get a defective unit repaired or replaced. I will post the reply when I get it. Please share this information with everybody you can.
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