I was just browsing the Rockler site, took a look at my "wish list", and landed on a bit I had added some time ago.
I've seen their Guarantee many times BUT have never really thought much about it...
Quote:
Get a great deal on these superior bits!
Buy 3 or more and get 10% off, or buy 6 or more and get 15% off.
If you are not 100% satisfied with these bits, send them back for a refund. |
Just for the heck of it, I decided to call them... I asked the question:
"I see your warranty doesn't have a time limit on it... Does that mean I can use or just have one of your router bits for any time period, if am unhappy with it for any reason, including dropping and breaking one or it just gets dull, I can call you, return it, and get a refund?"
He had to check it with his superiors... but he ended up saying
"YES! but, most of the time, they will just replace it... depending on the situation."
I thought that was pretty amazing... I was surprised to hear that...
I felt that I should pass this on...
Did you know that?! If not, now you do!
This is what I was looking at...
http://www.rockler.com/product.cfm?page=11322&sid=AFF17