Hey Joe
That's good to know
Thanks
I have box full of use router bits, I guess I will dig out the blue Rockler ones and see if they will replace them
, I must have 20 or 30 or so of the Rockler ones...and the other ones they sale ,the gray painted ones ,10ea. of them I think they are Amana brand I think...some I have taken the bearnings off of them, I wonder if they will give me a new one for them...that was the only good part left after the bit drop dead.
Most stores don't warranty any type of cutting tools like drill bits, router bits,saw blades,etc. but will warranty them if they got out the door and got by the QC dept. at one time I sold Snap-On tools and that was true for that brand, cutting tools, no warranty...
they sold the best but if you brake them ,WELL....
But it looks like pastic bag time and a trip to the Rockler store with a copy of your post, and maybe I will get some replaced....
Thanks
I will let you know how I make out..
Bj
Quote:
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Originally Posted by Joe Lyddon I was just browsing the Rockler site, took a look at my "wish list", and landed on a bit I had added some time ago.
I've seen their Guarantee many times BUT have never really thought much about it...
Just for the heck of it, I decided to call them... I asked the question: "I see your warranty doesn't have a time limit on it... Does that mean I can use or just have one of your router bits for any time period, if am unhappy with it for any reason, including dropping and breaking one or it just gets dull, I can call you, return it, and get a refund?"
He had to check it with his superiors... but he ended up saying "YES! but, most of the time, they will just replace it... depending on the situation."
I thought that was pretty amazing... I was surprised to hear that...
I felt that I should pass this on...
Did you know that?! If not, now you do!
This is what I was looking at... http://www.rockler.com/product.cfm?page=11322&sid=AFF17 |