Originally Posted by bobj3

Hey Joe


Here's a update on the Rockler bit warranties ...

Well I took my box of Rockler bad bits down to the store,,,all 34 of them...
I put the box on the couter and the guy said what do we have here, I told him and he called the boss over,, the boss started to take the bits out of the box and started to put them in two stacks, and I said Great, I'm going to get some more bits ... then he said you can have this pile sharpen and this pile are just plain junk,,, but then I said about the warranty ?, he said are you the guy that called me, I said Yes,,,, he said like I said on the phone the warranty, it's like a tire warranty, if you ware them out I can give you a free replacement , I may give you one for the broken bit but that's about only one....and I'm not to sure about that one... and I said OK can suggest some one to sharpen them, YES, but they are going to be about the same as a new bit.. plus they will be smaller than they are now...and I said OK how much smaller and he said it's hard to tell you that....we send them out...but you can have them call you b/4 they do the job...

Real nice guys at Rockler but they need to go by the company rules just like we all do.

So the bottom line is I got one free one and I did buy some more tools
and I didn't have them sharpen, back in the box with all the other ones I have in the shop..

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