I was given a King 3.25hp plunge router (model 8367) for my birthday last week. My old router isn't a plunge type and uses a smaller collet.
The King router ships with a skimpy little book that says nothing about prepping the tool for its first use. Right now the router is all the way down for shipping and I can't get it to slide up so I can access the collet.
I have looked carefully at the height adjustment knob. It turns freely, but I think it has broken at the bottom. The knob sits atop a black plastic shaft about 6" high. At the bottom of that shaft I can see screw threads and a couple metal pins. Where the shaft ends and the screw threads are exposed the plastic edge looks a little ragged. Below those threads is a knob with teeth on the outside.
Once I suspected that the shaft had broken away I tried using a pair of pliers to adjust the knob. Due to obstructions I can only turn the knob a small amount with each movement, but it appears the router has risen about 1-2mm off the base.
I took Thursday off so I could get my project done. Am I screwed now? If I have to take it back to the store my relative bought it from I will lose half my day (if the weather is good).

If I have to adjust that wheel in tiny increments with pliers I will lose almost as much time.
Is there something about unpacking and setting up the tool for the first time that I completely missed?
Thanks
Cablechewer