I've never bought anything from Oak Park -- but have heard a lot of good things about them. But as mentioned -- a bad apple can slip through on any company.
As for the router plate sitting so high above the table it snags on the infeed side - personally I wouldn't like that - and would assume as you did - that it was a flaw.
If it is an intentional part of the design as some have suggested -- I would think Oak Park would mention this in their documentation to avoid confusion. I know the Rousseau plate has a slight rise in the center and they make it very clear that it is intentional.
As for the bit not being centered in the guide -
obviously that means the bit is further from the guide on one side than the other -- clearly NOT a good thing if you are relying on specific measurements.
As for routing out this - or reboring that -- or modifying -- whatever --
To me the whole point of buying a kit that is advertised as being ready to go on assembly --- is just that. If I'm going to have to redo it -- I would rather just build it myself from scratch. --- but thats just me.
Personally I would call them and explain the problem as you did here -
get them to explain to me what if anything I was doing wrong
-- and if they couldn't then request them to make things right.
From what I have heard in this forum -- I would bet you get good service.
__________________ The one who says it can't be done -- Should avoid interrupting the person doing it. |