Spindle doesn't spin
I just setup my CNC 6040 1.5kw 3 axis water cooled router with a USB connector. I just installed Mach3mill software. My router bit spins when I use the manual operation. When I try to use a "wizard" in the software, the spindle does not spin. The z axis lowers to the face or zero position and tries to perform the function while NOT spinning. Just to be clear, I had to ask the China company twice to send me the setup video as the machine arrived with no documentation and the first video was in Chinese. The second video was a bit easier to understand but as far as setting up the "Motor outputs, inputs, outputs, spindle set up, etc", in the video they sent was covered with a fuzzy white type of the url and other info to the company. Ugh! I do have screenshots of my current setup for these items if needed.
I have watched sooo many you tube videos and searched everywhere I can think of to get info but at this point cannot find any. p
Newbie feeling very inadequate. Any and all suggestions will be appreciated.