Does anyone know when Triton will change the material that the TRA378 worm gear is made of and when it'll be available?
There is a well-known issue with the plastic worm gear with the Triton MOF001 router such that, with time or possible improper use, it will strip. Micro-adjusting, especially when used in a router table using the crank, brings it up about 1/16" inch, then it falls back down. The only work-around is to take the router out of the table, thus taking the weight off of the gear, and use the micro adjust with the router on its side.
2jawchuck gave some very helpful information, including the name of a company, HTC, that used to distribute Triton. They no longer do, but they gave me the number of the new distributor, which is: 1-855-227-3478. I believe this is a US toll-free number. I do not yet have the name of the distributor, but when I get it, I will try to remember to post it.
I called them, got routed to a guy named Stacy, who was familiar with the problem with stripped plastic worm gears. He took my name and address and told me he was mailing me a new METAL replacement gear that should prevent this problem from recurring. He also took my email address and said he would send a link to a video that would show me how to replace the plastic worm gear with the replacement gear. He did not request payment for the replacement part, even though I have had my router for a few years.