computer help please
Said it before, aint got no idea on software.
I have a 10 year old laptop running vista. It works perfectly for me in all other respects except the following.
I have an even older HP desktop printer. It also up till now has done sterling work and it owes me nothing.
For the last three weeks I have had problems printing and I cant work out where the problem is.
I click print, and it prints.
I click print again, and it stops half way through a page showing "paper jam".
The paper is NOT jammed. I can push the button and it will run through fine. I can turn that same page over and press print again, and it will print, MAYBE. Or maybe it will jam again and again.
I'm wasting lots and lots of paper and ink and losing weeks off my life with this hassle.
I need to print some urgent legal documents and its started "jamming" again.
I have tried updating the printer driver, it tells me its current.
The printer functions perfectly as a copier.
I managed to print several sheets recently by restarting the computer, but within a few sheets it "jammed" again. I had to restart several times.
Can anyone tell me 100% definite if I need a new printer or a new laptop? because I need to solve this puzzle tomorrow but I dont want to spend several hundred quid to replace something that aint broke.