I hate FedEx - Router Forums
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post #1 of 27 (permalink) Old 06-05-2018, 06:21 PM Thread Starter
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Default I hate FedEx

Expecting a package, delivered by FedEX. Got an email yesterday, said the package could not be delivered because the address was incorrect. It was correct. Called, told them it was correct, then gave exact directions on how to find my place - it is not hard.

Today, got an email from FedEx. My package could not be delivered because no one was at home. Said 6:15 delivery attempt time. At 6:15 I had been back home about 2 hours. No knock, nothing. Called FedEx. Was told the driver should have left a door tag. No tag. Was told a driver would call for exact directions - again. No call. I asked if the trucks had GPS. Answer was, they should. Really confidence inspiring.

I have had issues with FedEx like this before. With UPS have never had problems.

When I found out the carrier was FedEx I purposely did not ask for a signature, so they would leave the package on the porch. Figured that would solve issues like this. Wrong. So next time I will ask for signature, maybe then they will try to get it right.

"It ain't what you're told, it's what you know." - Granny Weatherwax
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Some days, the supply of available curse words is insufficient to meet my demands.
.....Call me a craftsman, artisan, or artistic, and I will accept that. Call me an artist and you will likely get a quite rude comment in return. I am not a @#$%ing artist.
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post #2 of 27 (permalink) Old 06-05-2018, 06:25 PM
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There’s nothing more aggravating than that Joat . Well maybe people on there cell phone in a movie theatre

I donít always insulate , but when I do .
Ok ,I never insulate
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post #3 of 27 (permalink) Old 06-05-2018, 06:28 PM
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Theo - they should change their name to "FedUP"
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post #4 of 27 (permalink) Old 06-05-2018, 07:12 PM
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Yuuuup!

The more I do, the less I accomplish.
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post #5 of 27 (permalink) Old 06-05-2018, 08:30 PM
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When I was building the CNC FedEx was to deliver a package on a Friday. It was a key component that I planned to install on the weekend so I was looking out the windows and walking outside every few minutes. I saw the driver go by the intersection by our house twice heading to somewhere else in the gated community (we're the 2nd house from this intersection). Finally about 8 p.m. I called FedEx and asked if the driver was going to stop. They told me he was finished for the evening and that he had left a door hanger at our house because nobody was home.

So I explained to her exactly what happened and that I had cameras and a recording to support the truth, not the fiction the driver had entered into the system. Turns out he was running behind and had somewhere to be so rather than complete his deliveries he just went into the system and said the last dozen or so weren't home. He admitted that to me when he had to make a special trip Saturday morning to hand deliver the package using his personal vehicle. He apologized profusely and even admitted seeing me standing outside both times he drove through the intersection no more than 150 feet from our house.

Whenever possible I specify USPS or UPS. FedEx has about a 75% hit rate here and that's not good enough when I'm waiting on something.

David
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post #6 of 27 (permalink) Old 06-05-2018, 09:10 PM
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I've had similar problems, but with USPS. I bought a bottle of Dark Titebond II Glue from Amazon about this time last year. I needed it for a special project that needed to be finished within a few days. On the scheduled arrival day I checked the mailbox at 10 am, then again at 1 pm. When I tracked the package at 1 PM it said that it had been delivered at 11:45 AM, so I went and looked in the mailbox again, then looked all the way around the house and also checked with my 4 neighbors, and none had received it. All weekend, still nothing. This delivery was supposed have occurred on a Friday. I went to the post office on Monday and asked to speak to the post master. She listened to me and then said a "Sub" had delivered my mail on Friday. Then I was told that their tracking system takes a photo of the house where the delivery was made. I asked to see the photo, because my house is 600' from my mailbox and not visible from there, but I wasn't allowed to see the photo. I was told that they would look into the matter and that I had to wait a week and then file a report, which I did. Well, it's been almost a year and I still don't have either an explanation of why my package wasn't delivered to me or my glue. Their attitude is "it was marked as delivered" and they could care less where.

I ended up driving almost 100 miles to get the bottle of glue that I needed in order to be able to complete the project on time. I haven't had this problem with either FedEx or UPS, although their new drivers have left packages at my garage, back porch, front porch, wood shop, and even the next door neighbors on occasion, but all were relatively easy for me to find.

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post #7 of 27 (permalink) Old 06-05-2018, 09:58 PM Thread Starter
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Quote:
Originally Posted by CharleyL View Post
I've had similar problems, but with USPS.
Never had that problem. On the other hand have not received mail at home since about 1985 or so. Rented a mail box, and pickup my mail at the post office. Makes me get out of the house more, and there are always errands in town I would put off otherwise. It's only about a mile to town, so no biggie.

"It ain't what you're told, it's what you know." - Granny Weatherwax
Fawkahwe tribal police SWAT Team
Some days, the supply of available curse words is insufficient to meet my demands.
.....Call me a craftsman, artisan, or artistic, and I will accept that. Call me an artist and you will likely get a quite rude comment in return. I am not a @#$%ing artist.
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post #8 of 27 (permalink) Old 06-05-2018, 11:00 PM
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I had a DHL problem that made me glad they left the domestic shipping industry. It was my first assignment as chief Engineer way back when, and during a scheduled inspection we found the output shaft from the Main Gas Turbine starting motor had damaged teeth on the gear coupling. Fortunately one of our other ships was undergoing an out of service period in Oregon, while we were in Mississippi. They had the fleet spare shaft on board at the time. They shipped it out on Friday with a Saturday delivery.

Somewhere between, this 70 lb, 30 inch piece of steel gets lost. We're going back and forth with customer service on how to find it, eventually they inform me that EVEN IF they find it, they can't resume shipping it until Monday, because the warehouse is closed on Sunday. Back then our day rate was in the $40,000 range, so sitting there waiting wasn't an option. We has the ship in Oregon send the shaft they had installed in their turbine out to us on a plane with a crew member . He arrived and we sailed with just a brief delay, and back home he flew. A week later we got the DHL shipment, and when I sent that one back to the west coast, it flew as baggage again.

Needless to say, when I sent my original shaft out for repairs, I had them fabricate a second one.....
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post #9 of 27 (permalink) Old 06-05-2018, 11:49 PM Thread Starter
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Quote:
Originally Posted by CharleyL View Post
I've had similar problems, but with USPS. I bought a bottle of Dark Titebond II Glue from Amazon about this time last year. I needed it for a special project that needed to be finished within a few days.
I just remembered this, or I would have mentioned it before. Might help in the future. I got ahold of the glue company, for some reason I don't remember now. They told me you can color Titebond II (that's all I use, I would think you could do the others also). Food coloring, water based paint, and I don't know what all else, can be used. For more information call the 1-800 on the bottle. I call every once in awhile with a question, They are very helpful and don't even call any of my questions stupid.
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"It ain't what you're told, it's what you know." - Granny Weatherwax
Fawkahwe tribal police SWAT Team
Some days, the supply of available curse words is insufficient to meet my demands.
.....Call me a craftsman, artisan, or artistic, and I will accept that. Call me an artist and you will likely get a quite rude comment in return. I am not a @#$%ing artist.
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post #10 of 27 (permalink) Old 06-06-2018, 08:47 AM
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Oh I have had problems with all of them at one time or another. Usually it is a sub
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