I just received the following email:
Carba-Tec Pty Ltd, Australia's leading supplier of quality woodworking tools
and machinery, is pleased to announce that it has been appointed to be the
exclusive distributor of TritonR Power Tools and Accessories in Australia
and New Zealand effective January 1, 2010.
We are well acquainted with Triton's singular reputation both here and
abroad, having seen it spring from an Aussie invention into a world-renowned
range of power tools and accessories. The Triton brand is one of the most
recognised icons in the local woodworking and DIY industry and we are
excited about incorporating it into our own range of tools and equipment.
We're also aware that there is a great deal demand for the product. So to
answer some of your questions in advance, here's a brief summary of our
current status and an overview of our plans to re-launch Triton in Australia
and New Zealand.
At this point, none of the Carba-Tec stores in Australia have stock of
Triton tools, however we have placed orders and we expect delivery between
late February and early April 2010. Early in 2010 we'll be posting our core
Triton range on our website at www.carbatec.com.au
where it will be
available for secure shopping and pre-ordering. We will fill any pre-orders
as soon as stock becomes available.
We will also be equipping all of our Carba-Tec stores with Triton in-store
displays and our sales staff will be on hand to provide you sound, personal
The following products will comprise our core Triton product range.
Work centre 2000
Work centre Dust bag
Bevel Ripping Guide
Chassis Upgrade and Height Winders
3-1/4HP 235mm Power Saw
We will be adding additional products to the range in due course.
Spare Parts and Service
We have a number of spare parts on order for Triton power tools and for the
Triton Workcentre / Router Table. Selected spare parts should be available
by mid to late January 2010 and there will be follow-up shipments coming
soon after the initial one.
We will be unable to support any warranty claims for goods sold prior to
January 1, 2010, nor will we be able to honour warranty claims for goods not
purchased through Carba-Tec stores. We will, however, be happy to assist you
in identifying your problem, and where possible supply you with spare parts
necessary to rectify the problem.
Dealers and Additional Support
We also plan to distribute the product through selected independent
retailers throughout Australia and New Zealand. The details of this
arrangement are still being worked out and we will not be able to provide a
list of approved dealers until February to March 2010.
Looking Forward to Triton in 2010!
The Triton brand has been built on the quality of its products and the
constant support of its owners and users around the globe. We certainly hope
that this understanding and support will continue with our new venture and
that the prospect of seeing Triton back on top - where it belongs - is as
exciting to you as it is to us.
We have also set up a dedicated email address that will allow you to direct
your enquiry to the appropriate Triton support department. Please feel free
to email your enquiries to mailto:[email protected]
so we can attend to
your needs. Please check our website at www.carbatec.com.au
for updates and
news on Triton's progress.
CARBA-TEC PTY LTD
Product Development and Quality Manager
Carba-Tec Pty Ltd
p: +61 7 3397 2577
f: +61 7 3397 2785
m: 0410 219 472
email: [email protected]
From: Triton [mailto:[email protected]
Sent: Tuesday, 5 January 2010 7:10 PM
To: [email protected]
Subject: Fw: Contact Us Form
Name: Harry Sinclair
Enquiry Type: General Enquiry
Contact Country: [email protected]
Message: Is Triton back in Australia, if so, details please.
What is the situation regarding spare parts, being a member of
routerforums.com and having Triton equipment, I get lots of inquiries from
Thank you, Harry Sinclair