Kudos to Harbor Freight
A few months ago I went to HF and bought a 21 gal. vertical air compressor they had on sale. It worked fine for a few months and then, all of the sudden, it wouldn't build pressure past 40 psi. I checked everything for leaks and found none. Called the 800 # in the manual and they couldn't help.
The warranty is for 90 days, (I was past that), but the customer service people told me to take it back to the store. So I loaded it up and drove to the store expecting a big argument and hassle. They told me to wheel it in and grab another, NO questions asked!
I was blown away! Now I know better then to think I am getting top shelf product from HF, but I never imagined their customer service would be this outstanding.
Mind you the warranty stated that I have to ship it to CA on my dime and then they will make a determination on whether or not it is covered. Seeing as I spent $130 on the thing in the first place, I wasn't about to pay to ship it to CA.
It was such a pleasant surprise to be treated this way, especially from a discount retailer. They have a customer for life here.
"The difficult we do immediately... The impossible takes a little longer" - Grandpa
Don't worry about nothin', aint nothin' gonna turn out right anyway" - Dad