I must admit that I'm surprised at the assumption across the pond that one can just take goods back when there is nothing specifically wrong with them.
Whilst acknowledging the apparently higher customer service ethic and expecting to be able to return defective goods, I wouldn't expect to be able to simply return goods several months later because I didn't want them.
It's not personal, Dan. I've noticed others talking of just returning something they didn't want, often after opening them and actually using them. What is the supplier supposed to do with them? I wouldn't want to pay full price for something that had already been used by someone else and from what I see of prices over there, margins are much tighter than they are this side, so there isn't so much to play with for reduced prices.
I accept that, in this case, you hadn't opened it and I take your point about looking after regular customers, though.
Incidentally, in the UK, there is always a bit of this immediately after Christmas, when people are trying to swap either unwanted or duplicated gifts and the bigger stores try to accommodate this. It caused some fun and games, though, last Christmas, as there was a sales tax change on Jan 1 which meant that when bar codes were entered, anything after Jan 1 came up with a different price from that which the goods had been registered when originally purchased.