Routers (2) stopped working - Router Forums
 
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post #1 of 10 (permalink) Old 11-11-2012, 07:41 PM Thread Starter
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Default Routers (2) stopped working

Yes, these are network routers.
My computer self starts at 6:45 each morning. I get up at 7, get my coffee, sit down at the desk, and no I-net. Lights on the cable modem and router are normal. A D-link DKT-408 N.
My phone is connected through the wireless, but I can't get anywhere on the net with it either. Works OK on 4G LTE data.

I re-boot the modem and router. Still nothing. Connect the lan cable from computer to the modem, and I have Internet. I call the Comcast number and get a modem restart through them. Still no good through the router.

Now, I take the router off-line and swap it out for my backup D-link G router. Same thing. No I-net through it or wireless.

So now I re-connect the N router and get to the menu with my browser. The menu is totally wiped. There IS no menu. Pages are there, but the pages are blank. Oh crap.
Back to the G router, and the menu is OK. But I still can't connect through it, either wireless or with LAN cable.

So now I'm thinking something with the computer might be screwed up. Any ideas? I'm using WinXP sp3.

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Last edited by AxlMyk; 11-11-2012 at 07:43 PM.
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post #2 of 10 (permalink) Old 11-11-2012, 07:52 PM
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Quote:
Originally Posted by AxlMyk View Post
Yes, these are network routers.
My computer self starts at 6:45 each morning. I get up at 7, get my coffee, sit down at the desk, and no I-net. Lights on the cable modem and router are normal. A D-link DKT-408 N.
My phone is connected through the wireless, but I can't get anywhere on the net with it either. Works OK on 4G LTE data.

I re-boot the modem and router. Still nothing. Connect the lan cable from computer to the modem, and I have Internet. I call the Comcast number and get a modem restart through them. Still no good through the router.

Now, I take the router off-line and swap it out for my backup D-link G router. Same thing. No I-net through it or wireless.

So now I re-connect the N router and get to the menu with my browser. The menu is totally wiped. There IS no menu. Pages are there, but the pages are blank. Oh crap.
Back to the G router, and the menu is OK. But I still can't connect through it, either wireless or with LAN cable.

So now I'm thinking something with the computer might be screwed up. Any ideas? I'm using WinXP sp3.
i would suggest that you do a system restore on your pc that usually solves a lot of problems good luck jack
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post #3 of 10 (permalink) Old 11-11-2012, 08:00 PM Thread Starter
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I have 2 boot drives, one IDE and the other SATA. I switched the boot order and the same thing happens.

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post #4 of 10 (permalink) Old 11-11-2012, 08:17 PM
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Mike, I don't think you need to worry about the computer. You stated that "Connect the lan cable from computer to the modem, and I have Internet." That right there would indicate, to me, that the computer is working correctly and the router has failed. It happens.. I've had 3 go over a 17-18 year span.

You could try holding the reset button in on the router for an extended period of time, (20 count) and then release it, but I don't think it will help in this case.

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post #5 of 10 (permalink) Old 11-11-2012, 08:41 PM Thread Starter
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It's so strange. The G router has been in a box for months, and it doesn't work now.
I reset the N router, but no go. From the looks of that one, I will have to flash the firmware, if possible.

I did notice that my phone doesn't show the usual number of wireless routers in the neighborhood. I get one next door, PW protected, but 2 across the street seem to be turned off. Tomorrow, I'll have to ask those neighbors if theirs are working.

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post #6 of 10 (permalink) Old 11-11-2012, 09:09 PM
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I agree with you that it seem kind of fishy for two routers to go bad at once. I can't think off of the top of my head what it could be, but it seems like a security setting either for your firewall or web browser might have changed and blocked the address? My wife's computer will 'lose' the internet every so often after McAffee updates. She has to go to the network connections page in the control panel and disable the connection, wait a minute and re-enable it. Then it works. The wierd thing, is that is the only computer in the house that requires that.

The only other thing to verify, when you did your modem test, did you use the same cable from the CPU to the modem as for the CPU to the switch? maybe you've got a bad cable.

The good news, the G router I use strictly as a wireless access point only cost $15 on Craigslist, and the big linksys 24 port router for the wired lan was $9.99 on a govt surplus auction, so if it is the router, replacing it won't be too expensive....

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post #7 of 10 (permalink) Old 11-11-2012, 09:58 PM Thread Starter
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Same cable. Nothing had been moved overnight. Nothing changed.
Again, I can't browse with my phone using wireless either.

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post #8 of 10 (permalink) Old 11-12-2012, 01:13 PM
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Thank goodness it"not the router in your shop!!
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post #9 of 10 (permalink) Old 11-12-2012, 01:41 PM
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This almost makes me wonder if there was a power surge that may have caused damage to your routers. Could also explain the reduced number of wireless routers if the surge came over the cable/phone line you router is connected too.
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post #10 of 10 (permalink) Old 11-12-2012, 09:43 PM Thread Starter
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I finally got the old G router to working.
Did a reset on it, as well as restarting the modem. Went through the menu to set everything up. Now it's working. Phone connects with the wireless too.
The N router still has issues that I'll try to deal with some other time.
What a PITA this has been.

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Never, under any circumstances, combine a sleeping pill and a laxative on the same night.

Mike - Retired FoMoCo Tradesman
My Gallery @ http://www.routerforums.com/axlmyks-stuff/
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