Originally Posted by Mike
Joe, this sort of thing can happen at any chain. It is not limited to cars either. I have had servicemen fired for claiming to have done work when it was not done. If you dont watch, you dont know. I have used Jiffy Lube services and they perform as well as any other name brand. I would not fault a chain for the actions of some of it's employees. If you have doubts about a service center you can always mark your filters with the date.(I do this on all filters so I dont forget)
IMHO, this type of action is no different than outright Theft or Robbery
... and the people invloved should be punished to the fullest extent of the law... Placed in prison for the crime!
Anything less than that will not solve the problem... If there are very stiff penalties, it just might help solve the problem.
Several years ago, a friend who had had their car serviced at Jiffy Lube, had their engine ruined when they didn't use the proper oil filter... They had to pay to repair the car.
It upsets me very much when I see people blatantly LIE, when they get caught with their hands in the cookie jar... They should pay TRIPLE TIME!!
I would like to see a real undercover operation performed starting with an undercover agent being an employee going through any & all training classes, if any, or getting special instructions from their superiors... Then nail asses, as required, from wherever they are, and send them to prison.