Cudos for Makita
A few years back, I bought a set of Makita Battery Drills. This was a set of a regular drill and an impact drill. Came in a nice carrying box.
Some time ago I had problems with the regular drill. The chuck consist of three threaded pieces that hold the bit when you tighten it up.
Well, one of these three pieces for some reason slid down inside of the chuck and would not hold a small drill bit unless it was long enough
to reach this piece. Even then unless you kept the pressure on the bit to one side it would slip loose and wobble and be useless.
I put it away and planned to try to fix it my self.
I had another drill to use so it was a long time until I got back to looking at it. I thought if I could remove the chuck that I could realign
the three pieces and be able to use the drill again.
Just this last month on August 29th I worked on it and was unable to get the chuck off.
(Yes, I know the threads are back wards) smile.
So I gave up and searched for a repair shop near me. I did find a number for Makita and called.
I told the guy that I wanted to have it fixed and even told him that I was willing to pay for it.
In the course of giving him the drills description and serial numbers, he ask me to read the 3 numbers proceeding the serial number.
It was 15.8
He said that that meant that I had purchased it in August of 2015 and it was still under warrantee. and if I could get it into the mail today,
I could have it in Houston in time to have it fixed at no cost.
Since I was leaving for Washington DC to have lunch with Trump the next day.
( well, Sandra and I had lunch in Washington DC and I am sure that President Trump had lunch some place also. SO ……..
Anyway, I boxed it up and mailed it to Houston. It was waiting for us when we got back home yesterday and it is like new again and the charge was (0).
I am very pleased with the service I received from Makita and just wanted to pass this on to everyone on the forum.
Had I waited one more day it would have been out of warrantee and may have been a costly repair job.
When the enemy is in range, so are you.
Last edited by Bushwhacker; 09-12-2018 at 11:45 AM.