What the @#* happened; Bosch customer service
I was trying to work with my Bosch MRC23EVS with the plunge base when I tried to change the height of the bit with the above table hex wrench when I noticed the bit was not moving. I pulled out the router out of the table when I saw what is shown in the two photos. I perhaps should also point out that the motor seems stuck in the fixed base.
I tried the Bosch e-repair web site and found a repair place within an hour's drive. I contacted that place and the phone answerer mad it clear my job was too small to receive attention for several days. My response was they were to small minded for me. I am instead sending it to a place, via UPS, within the state that actually has Bosch in its name.
Any ideas what went wrong? And, much more important, how do I prevent a recurrence?
I Hope to Be the Person My Poodles Believe I Am The RouterForums member formerly known as mftha or th-alton
"Teach your children what we have taught ours, that the earth is our mother. Whatever befalls the earth befalls the sons of the earth. The earth does not belong to man; man belongs to the earth. Man did not weave the web of life; he is merely a strand in it. We do not inherit the earth from our ancestors; we borrow it from our children."
-attributed to Chief Seattle of the Native American Suquamish Tribe
- Wood working, especially router work is too much fun to let "disabilities" get in the way.
- see MEBCWD's signature line; be certain brain is properly powered up and engaged
Last edited by TWheels; 06-06-2017 at 02:07 AM.