Jointech Cabinet maker System
Last August I purchased a Jointech Cabinet maker system for my router table. When I set it up, there were several problems with its alignemt, squareness and function. I immediatly contacted Jointech and talked with the owner. He asked that I be beside my unit on Saturday and he would call to walk me thru some set up techniques. This never happpen. The next week when I contacted them, they were going to set a unit up in their shop and send it out to me for replacement. This never happened. since then, I have received many promises of a new one being shipped out "This week", then excuses as to why it did not happen, excuses about parts not available, plus many more. The worse is un returned phone calls. Last Christmas, the receptionists told me that if I sent it to her, she would get it repaired and sent back..With all the broken promises I could not be sure that I would ever see it again. I would then be out the cash paid in addition to not haveing the unit. If they had said send it in back in August, it would have gone out the next day. Lately they have even said they would e-mail me the tracking number for the new unit being sent. Have yet to see it.
In the past they had an excellent product. My neighbor has one and swears by it (and so do I after working with his). I am writing this so that if you are thinking about purchasing a Jointech...think twice or even more. Be aware that if you have a problem, it may never get fixed. If you do not have a problem, you have a product with a good past reputation, easy/quick setup, and good repeatibality.