Major trouble with Peachtree Woodworking!!
I just had the worst experience with a company that I've ever had. I left a couple of runners that I purchased at their show in Springfield, MA. The cashier never gave them to me after he charged me and he went on to another transaction or customer question. I do have MS and I can forget from time to time, but he never put them in my hand. Peachtree wouldn't just do the right thing and ship them to me. They wanted to charge me $6 to ship them from Atlanta to CT. David Hughes, from Peachtree called me rude when I got upset and cut him off a few times. It was my bad, but I'm the customer and I feel they didn't handle things the way they should have been. He told me their cash register people were well trained, however two of them we spoke with while walking around, told us they were just local kids and they didn't know the products and weren't well trained.
I just feel that Mr Hughes and Peachtree should have just picked up the $6 as a goodwill offering. They are crediting me the money I gave them, however they will now lose more business as I was about to place a fairly large order with them for things I saw at the show and wanted. He let it escalate as he was cutting me off earlier in the conversation. This all just leaves such a bad taste in my mouth as I've done so much great business with so many of the venders up there over the years.