Some time back I wrote here on the forum that I had a Bosch Table and a Bosch Lift that I was having trouble with and was not at all satisfied with. I asked if anyone else had the same issues. Two or three responded that they too were having some issues. I asked if any had remedies for the issues. Some had replaced the lift or did this or that to the help the problem. It almost seemed that I was going to have to replace the router lift.
I decided to try one last ditch effort. I called Bosh Service. I finally reached a service tech, who understood what I was trying to tell him. He asked all the right questions I tried hard to answer as best I could. I told him as I would try to raise the router it would some times slip or would not raise at all. I said, I had to make all the adjustments from under the table by trial and error and hope the router would remain in place. He asked if I had tried cleaning the areas between router and lift. I said yes. After a few moments he said I think your lift is faulty. I could not agree or disagree with him as I was totally not sure.
He told me a new lift would be shipped to me the next day and hoped this would solve the problem. I must tell you this, he restored my faith in Bosch Tools, number one and in their technology department as well. I have since received the new lift and it works as well as the other brand that I have. I could not ask for a better reacting lift, especially considering the price of the two lifts I have. I wanted to share this experience to let others know. Thank you for reading if you did and allowing me to print this article.
Tagwatts1
I decided to try one last ditch effort. I called Bosh Service. I finally reached a service tech, who understood what I was trying to tell him. He asked all the right questions I tried hard to answer as best I could. I told him as I would try to raise the router it would some times slip or would not raise at all. I said, I had to make all the adjustments from under the table by trial and error and hope the router would remain in place. He asked if I had tried cleaning the areas between router and lift. I said yes. After a few moments he said I think your lift is faulty. I could not agree or disagree with him as I was totally not sure.
He told me a new lift would be shipped to me the next day and hoped this would solve the problem. I must tell you this, he restored my faith in Bosch Tools, number one and in their technology department as well. I have since received the new lift and it works as well as the other brand that I have. I could not ask for a better reacting lift, especially considering the price of the two lifts I have. I wanted to share this experience to let others know. Thank you for reading if you did and allowing me to print this article.
Tagwatts1