Guy; was it new? Why didn't you follow through on the warranty?
It really isn't fair to the manufacturer, whoever it is, to not give them the opportunity to make good on their product failure.
If they drop the ball, well have at 'er.
(I have my own current issue with a paint supplier who's Corporate advertised price is half what I was charged by a local franchisee.
I want to hear from Corporate before I cr*p on the local guy. This should be interesting.)