Shortys, Sorry to hear you are having trouble with your purchase.
When you purchased Aspire, you should have received a DVD along with it. If you didn't get a DVD then the software is almost certainly pirated.The DVD contained many video tutorials on how to use the software along with many designs. Aspire retails for $1995 so if you paid less than that amount for the machine and software you probably got taken.
The CNC Mogul was discontinued but another supplier makes the same machine (only speculation because they look identical) and you can get parts. I believe it is called (Gryphon CNC)
Affordable quality CNC machines - Gryphon CNC.
Just so you know, I am a licensed Vectric Reseller. If you decide to purchase Aspire or VCarve Pro, let me know. I will help you to learn the software. I obviously can't make the same offer with illegal software though.
Bill