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damaged bit!

4.4K views 26 replies 11 participants last post by  CanuckGal  
#1 ·
I just received my order of a few router bits and noticed that one of them which is a picture frame bit has a jagged edge on the rim behind the cutting edge!
Is this something to be concerned about?it doesn't look like it will effect the cut but I won't know for sure until I use it ,just don't want to use it in case the manufacturer(whom I contacted and waiting for their response) wants me to send it back.
Does this sort of things happen often ?I have about 25-30 router bits already since I started a couple of months ago but have never noticed this kind of damage on any of them before.
What do you think? should I go ahead and use it ?or file it a little to smoothen it before using it?
any input is appreciated.
 
#2 ·
Can you post a picture so we can see if is something structural or superficial?

I threw away a damage bit just last night, killed me to do it as I just recently purchased it. It was a 1/4" spiral bit that somehow broke at the shaft. :( While to was tempting to just use it as is as more then half the shaft still remained, I had to remind myself, the bit is spinning at 35K RPMs and could cause serious injury if it slipped out of the router. I chucked it and bought another one.
 
#14 ·
Send it back. A router bit is replaceable. You aren't!! No need in forsaking safety just to use a bit.
 
#16 ·
Ken, as frequently happens, said very clearly what I was trying to say.
 
#18 ·
If it were me, as I said, send it back. I wouldn't even attempt to use it at all. The reason being is, there may be some unseen material fractures in the bit. When it turns loose, it's going to go where ever it wants too. Having a piece of metal flying around at the speed in which a router spins, is the same as being shot by a bullet from a gun.
 
#24 ·
Deb I had decided to wait for a couple of days to see if they would stand behind their products or not before I mention their names.

The very next day the owner /president of the company himself Emailed me and asked for my address to send me a new one free of charge:D.

Now I can freely give the name of the manufacturer and you were right Peter it is Elite Tools,I did mention in my reply to him about this thread and probably it pushed them a little to do the right thing.

I am very happy with their quick response even though I have not received the router bit yet but I'm sure it's on it's way.

They didn't even ask me to sent the damaged bit back,instead they urged me not to use it at all and also gave me a tip on what RPM I should run this bit (~16000 RPM).

Now I have no reason not to buy from Elite Tools or recommend their bits to others ,after all the quality of their bits in my very limited experience is not bad at all and their prices seem to be fair.
I want to thank every and each one of you for your interest and your input.
Regards.
Ken.
 
#25 ·
Ken..

It would appear that this was handled very well all the way around. From you're knowing enough to ask "what to do" to your correspondence with Elite, to Elite obvious fine customer service....

It's all good!!!

glad it worked out for ya..

bill
 
#26 ·
Hi Ken

That's good :)

I was going to say it was a Elite bit by the the paint job on it and I was almost sure what they would do once you told them what you got and by QC dept. I have some of the Elite bits and they are a great company in my book.

I got one of the bits with a chip in the cutter and they did the same for me..it was out of the shipping box when I got the bit in the mail...

==========
 
#27 ·
Ken thanks so much for posting your results. I am glad to hear it was resolved to your satisfaction. I have bought several bits from Elite, both online and at the wood shows and have been very happy with their products and their service.
Monday is a holiday here in Canada (Victoria Day) so if your bit is in the mail it may take an extra day. You have to blame Canada Post for that delay. :)