[etaf]

HI
just got the Dewalt 625 router and started to put together
bit disappointed on the quality - the Fine adjustment guide is very poor

not sure what the number dial is going to do as its all loose - is this normal

The dust extraction has an image showing two of the plastic parts - BUT i have 4 parts
not sure what to do with these 2 - image attached

Also the trend kit was broken with the cutters just loose - so thats being replaced, as I was not sure if any damaged

 

[etaf]

Thanks , Yes on the Edge guide, I have bent out the plastic tabs underneath, and dis-assembled and its a slightly tighter fit , not great
but it does move the fence by 1mm a full turn, according to my vernier, which I also only got today, so getting used to reading that as well, NOT digital , batts are flat and no spares when needed
So the adjustor should be 0.1mm per gradation
anyway, it least as you say , not a sloppy fit, which mine was and still is, so i may play with that a little tomorrow

its quite cheaply made pressed alloy
images attached
moves slightly when tightening the locking screw underneath

 

[etaf]

great video , thanks interesting , been looking at a few youtube videos today
The edge guide i have - the part where the two rods fit in , there is a thumb screw underneath that locks that edge guide to the adjustment section
So you have to loosen that OFF , which allows the edge guide to move with the adjuster , i suspect, once i start using it , it will be OK

 

[etaf]

Anyone Know what the plastic bits are for in my OP

 

[etaf]

nope, downloaded a couple of different manuals
there is also a long screw in the package which may be used

the dewalt manuals are pretty poor relying on mostly pictures only
i often used the video unboxing for most of my other dewalt tools - but the dw625e cannot find one

 

[etaf]

no, the dewalt service in the UK, I have found to be really poor , asking a question via their webform , sends the email to the US who 3-5days later send and email saying wrong country
but I should have the email and the UK email for questions, But I have asked 2 questions about the dewalt planer and the 101 Drill bit kit , and never got a reply, dont really know why i continue to buy dewalt !!!!!!!

[email protected] or the website at www.stanleyworks.co.uk.

i just sent them an email , see what happens

 

[etaf]

still no reply, so i have now emailed the CEO directly , so await a reply

 

[etaf]

i sent an email to the CEO and had a response today, very satisfactory with one of the Dewalt Managers who has been very responsive and they have resolved almost all my issues.
Only outstanding is 1 bit of plastic included in the Dust extraction pack
restored my faith in the product , shame they did not respond to my emails without this escalation.

 

[etaf]

All now resolved from Dewalt , had a really excellent response now , everything resolved , so could no be happier
Faith back in the Brand now

 

[etaf]

well, it did take a pretty strong email to the CEO to get any action, But once they got on it they sorted, Unlike Draper Expert , where i have had a few issues with faulty equipment , just an email 30hours after I raised to say they are looking into it .....But Nothing since.
At least with Dewalt I had an email response within 24 hours and had i been available they would have talked to me the same day.
And have been really generous in making sure I'm happy with everything, I have spent well over £1,000 in last 6 mths on cordless tools and accessories with them.