[DaninVan]

...not off to a good start then.
"not sure what the number dial is going to do as its all loose - is this normal"
Are you referring to the speed control on the router or the micro adjustment on the edge guide?
My guide is a Bosch and the numbered dial is simply a continuous reference...allows the user to keep track of any adjustments made. Mine is just tight enough to avoid accidentally moving the reference knob; ie not a sloppy fit.

 

[DaninVan]

If you'll notice on the Bosch guide there's four thumbscrews on the assembly riding on the shafts.
Two grip the shafts, as you make the adjustment, and the other two allow you to make gross adjustments of the whole assembly.
With all four secured nothing can move. Rock solid. I just assumed they were all designed this way?
...apparently not.

 

[DaninVan]

Nothing in the manual? I hate it when manufacturers just make assumptions.

 

[DaninVan]

Is there a Customer Service ph. # ...or a chat line?
We have a DeWalt Service Center, in Vancouver, but It'd be day out of my life to take the ferry over there to do a face to face thing. They're pretty decent folks there, but again I'm a Bosch fan.

 

[DaninVan]

Words to Live By

*zipped lips*...