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230 Posts
The Incra CleanSweep I ordered arrived missing the hardware and assembelly directions. I contacted Elite Tools thinking they would send the parts.
9-days later it was Incra who sent the parts free of charge all the way from Texas. I wasn’t even expecting the parts. I thought I was going to be waiting for several more weeks to receive the missing hardware. They showed-up in the mailbox unexpectedly the other day.
9-days later it was Incra who sent the parts free of charge all the way from Texas. I wasn’t even expecting the parts. I thought I was going to be waiting for several more weeks to receive the missing hardware. They showed-up in the mailbox unexpectedly the other day.