As a lot of you know my motor on my Jet TS went out and yesterday I received the new motor from Jet. In about five days I had my new motor and I think that is outstanding customer service. The guy I talked to on the phone was very helpful telling me the procedure I had to do to get a new motor under warranty. I give them two thumbs up on their great customer service.
Pleased to hear there customer service continues to be top notch. Several years ago they replaced the fence on my 10" TS (well out of warranty) when a weld cracked. I sent them a photo, they sent the replacement, no muss, no fuss and no charge.
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