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Howdy Lizzie,

I've printed and read your post to a very good friend of mine that I've known for over 50 years.
He is the past sales manager for New Hermes (for 25+ years).
He is willing to help you get this resolved - as a favor to me.
My name is Otis Guillebeau - you may reach me via email at [email protected] or phone me 770-855-5482
I will give you his name and number and he will help you get this issue resolved.

Otis Guillebeau from Auburn, Georgia
 
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