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Discussion Starter · #1 ·
Hello all,
Question for anyone but mostly for Pro4824 and HJ. I've had this clicking sound in the Z axis from day one. Is it normal? I get good clean cuts so never worried about it. I also hear what sounds like R2D2 from Star Wars.
Strange, let me know what you think.
Thanks
 

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Hello all,
Question for anyone but mostly for Pro4824 and HJ. I've had this clicking sound in the Z axis from day one. Is it normal? I get good clean cuts so never worried about it. I also hear what sounds like R2D2 from Star Wars.
Strange, let me know what you think.
Thanks
https://youtu.be/PVy1NaWYl6Y
The clicking sound is not normal. The R2D2 sound you describe is normal; it's the stepper motors working.
If all your hardware is tight on the Z axis, I would call CNCRP about the clicking.

I would also post this on https://www.cnczone.com/forums/cnc-router-parts/
Someone from CNCRP is likely to see the post and give an answer.
 

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Discussion Starter · #4 ·
The clicking sound is not normal. The R2D2 sound you describe is normal; it's the stepper motors working.
If all your hardware is tight on the Z axis, I would call CNCRP about the clicking.

I would also post this on https://www.cnczone.com/forums/cnc-router-parts/
Someone from CNCRP is likely to see the post and give an answer.
Thanks Bob, I will post there and tear into the z housing to check out the ball screw. Just o over everything again. Like I said, it's been that way from day one. Oct. I think is when I got it.
It runs great...
 

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Hello all,
Question for anyone but mostly for Pro4824 and HJ. I've had this clicking sound in the Z axis from day one. Is it normal? I get good clean cuts so never worried about it. I also hear what sounds like R2D2 from Star Wars.
Strange, let me know what you think.
Wow! Something is definitely wrong. Sounds like missing bearing in the linear rail blocks and the bearings are clacking because of open space. Did you grease them?

I recall someone posting about losing bearings from the CNCRP Z axis. Sorry, but I can't recall the forum and I can't find the thread. Anyway, he did grease the bearing blocks and the bearings pushed past the end seals and dropped out of the block. When he started having problems, he opened up the axis to see what was going on, and bearings dropped out. He also had a picture of the end seal warped out of shape. I don't recall what his symptoms were along the way. Highlights the importance of proper lubrication.

I suggest you call CNCRP, get an email address, and send your video to them. They can probably help you with the diagnosis.
 

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You can email CNCRP direct or talk to your salesperson and they'll send you new bearing blocks under warranty. The first ones I tried putting on lost a few ball bearings. They said not to run it and sent me 4 new ones, which I was very careful with.

The other sound is normal.
 
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Discussion Starter · #8 ·
You can email CNCRP direct or talk to your salesperson and they'll send you new bearing blocks under warranty. The first ones I tried putting on lost a few ball bearings. They said not to run it and sent me 4 new ones, which I was very careful with.

The other sound is normal.
As probably with your machine the whole Z housing (ball screw, rails, and bearings) were per assembled, I just mounted it. Now that you have said that about the bearings, it sounds like maybe...
Thanks everyone!
 

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Might be a flat on that shaft the set screw should be tightened on. Since your depth of cut appears okay up until now the play must just be a backlash problem at this point that doesn't affect the toolpaths you are running. 3D projects would probably show variances in the tool depth.

It is good you caught it now before it became a major problem. Let us know what CNCRP does to fix the problem.
 
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Discussion Starter · #15 ·
Might be a flat on that shaft the set screw should be tightened on. Since your depth of cut appears okay up until now the play must just be a backlash problem at this point that doesn't affect the toolpaths you are running. 3D projects would probably show variances in the tool depth.

It is good you caught it now before it became a major problem. Let us know what CNCRP does to fix the problem.
I spoke with Dan from CNCRP. He says the clicking is normal. he went to 7 different builds and held the phone up to them, they all made to same sound. He said there is only a roll pin that hold the bottom of the ball screw. It does not effect the performance in any way. He did say he would send out a new bottom plate if I wanted him to.
I told him if it's normal, I'm good with it. The machine runs very good, 3D and photo carving as well as the signs and trinkets I make. I see no problems, just the noise.
Time will tell I guess.
 

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Discussion Starter · #17 ·
With a Z axis, and gravity to help that little play shouldn't matter for most things. The clicking would bother me until it was figured out and stopped though.

4D
I agree. However you don't hear it when the router is running and cutting, and under power I can't move the ball screw at all by hand. It would be nice to hear someone else's dry run (steppers only) on a project.
I sent both videos I posted in here to CNCRP. They will replace anything I want, but says it is normal.
They are sending 4 new bearing blocks, I told them I did have four with questionable grease jerks. Scared to put a gun back on them, knowing that will be it.
 

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I hate to disagree with Dan but that is not a "normal" noise. If it's some new design they're using, they should rethink that decision. I've only dealt with Ahren and Cory and both are great. [email protected]
I don't think that would be a noticeable issue with your projects but I'd worry about premature wear and the clicking would get annoying. Good luck.
https://youtu.be/Qy3GhV04mP0
 

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Well, maybe it is a new design... (and normal)
I don't lift my dust skirt for just anybody but I was curious.🙂 mine doesn't have the same thing as yours. On mine the ballscrew rides in the bearing in the bearing block. I don't know when or why they would have changed it. I got mine in 2017 so I guess it's already outdated. 🙂
 

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I agree. However you don't hear it when the router is running and cutting, and under power I can't move the ball screw at all by hand. It would be nice to hear someone else's dry run (steppers only) on a project.
I sent both videos I posted in here to CNCRP. They will replace anything I want, but says it is normal.
They are sending 4 new bearing blocks, I told them I did have four with questionable grease jerks. Scared to put a gun back on them, knowing that will be it.
When you get the new bearing blocks, which have metric grease zerk threads ----- tap them to take an imperial zerk, which I think is 1/4". Then put those size grease fittings in before installing. Whole lot stronger and tighter. That was probably one of my biggest complaints on this machine.
 
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