[Semipro]

Shout Out to Nextwave Automation
Had trouble with the vacuum brush that would not stay on, called Nextwave told them my problem, they said no problem we will send you A new one, right away
problem solved
It is always nice to get quick quality service from a company. Thank you Nextwave
:smile:q:smile:

 

[OCEdesigns]

I have had to call them twice and both times they were fast and took care of me with no issues!

 

[sreilly]

Good to see a post acknowledging good customer service. Usually it's just the negative...

 

[difalkner]

I have bought from them a few times - good company. Had to call once to ask some questions and got them all answered before ordering some items.

David

 

[thomas1389]

A tool but not necessarily a woodworking tool. I was painting. Stepped up and fell down. Nothing spilled. I wrote them just on a chance. One day later a new Rubbermaid item is on the way by Fedex. Gorilla Ladders in MN. (I think that's Minnesota) Service!!!

 

[SueHender]

Wow, what the hell, when I had the same problem they completely refused to give me any help. I didn't even get a consultation for further action. "Unfortunately, we can't help you, goodbye." That's what I got from them. I had to look for a cheap replacement until I found one 1764-LRP | In Stock! ✅ | Buy Online | Allen Bradley - PLC MicroLogix 1500 - Ships from USA where there were several models that were previously used by other owners. I didn't even think they could send a new model right away. That was a few months ago, but I could still save a few hundred bucks on this! I hope this doesn't happen next time. It is a pity that I saw this post only now. I'm sure I could arrange a replacement.

 

[old55]

Welcome to the forum @SueHender