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Do not allow a faulty /defective collet to taint your view of PC. This can happen to any brand of router. You can try to expand the collet bushing slightly by inserting a taper punch and lightly tapping from both ends. A collet that has been over tightened can collapse making it too snug. You will not harm it by expanding it a few thousandths. Once your bit slides freely into the bushing clean off any oil and give it a whirl. Placing a grommet or o-ring under the bit does create a thermal break, but more importantly it will allow you to quickly set your bit to the correct height in the collet. If you are generating so much heat that your motor bearings are in jeopardy something is wrong. The most likely cause: a dull cutter.