I've done some rereading here.... so I apologize if I came across wrong earlier.
Mike, I totally agree with proper setup procedures. (Thumbs up here)
Brian, I wonder if your friend is making sure things are clamped down securely and, am also wondering if perhaps chip buildup may be the cause? I know every once in awhile I'll catch myself trying to "hurry" up on a project, then I step back, take a breather.
I have yet to encounter any problems with my OP setup.