[Routerbit]

I have had good success "discussing" the failure of a product with its company
reps. Received free repairs or good discounts on, or free replacement parts.
In your case, I would share your usage conditions and "suggest" to them such a
failure should not have happened. Also mention, since the newer routers have a
five year warranty, you believe, in all fairness, they should replace the defective
part free.
One other thing, mention you have been discussing this issue on an internet forum
and this is what has been recommended. Knowing your dirty laundry is being shared
on the web might shake some of the coins in the pockets in your favor.
You have nothing to lose.

 

[Routerbit]

Terry, really glad Hitachi use some common sense and good customer relations on this.
They make quality tools at a great price and this sure backs that up!