SawStop Contractor Saw Review
I ordered a Sawstop Contractor Saw on Amazon and would like to share my A+ experience:
Receiving the Saw – I ordered the Saw on Amazon on a Friday. On Tuesday the delivery company contacted me by phone (as stated by Amazon) to set up a date and time. You could chose a morning time from 8-12 or an afternoon time from 12-4. I chose Wednesday (the following day) and picked the 12-4. The saw arrived at my house at 1:15. Two nice men used a pallet jack and rolled 4 boxes on one pallet right into the middle of my shop. The boxes looked to be in good shape. My rating here is A+.
Assembling the Saw – This was an absolute pleasure! The directions come on big, clearly written, color-coded flow charts and all nuts & bolts are individually packaged and color-coded to match. This process of assemble took about 4 hours and I really felt I was taking my time. This process included my addition of an optional cast-iron wing & a Bench Dog router table extension with a JessEm router lift. Also note the installation of the on/off switch at the end of the TS fence (see 1st, 2nd, 3rd, & 4th photos)
Well everything was going smooth as can be. The final piece to install prior to the fence is the extension table on the right side. As i unboxed the table I was saddened to see a crack on the corner of the table where it may have been dropped (see 5th photo)
Needless to say I was not happy. I called SawStop and explained the situation. The gentleman I was speaking to showed a genuine concern regarding this and said he would ship a new one out right away. This is where it gets good again. He one-dayed the table top and I had it in about 18 hours. Nice right? But here is where the SawStop company blew me away . . .They never told me it was coming and sent a free saw blade! Now THIS is customer service at its finest. I give this assembly rating an A grade and they made the Dean’s List top of the class with their customer service.
Using the saw – WOW! What a fine piece of equipment. After it quickly runs through the system check you pull the start lever and the motor is smooth on start up and quiet. The fence glides very nicely all the way across the table. The mobile base works very well and the saw moves freely. It has hooks on the left side of the saw for storing the riving knife (more on that in the “safety” section), the blade changing wrenches, the miter gauge (that does not feel cheap at all) and was dead nuts square to the table right out of the box. In fact I had to do very little calibrating on this baby. I really enjoy the mechanics of using this saw. Grade: A
Safety Features – I spoke of the system check and we all know of its blade stopping abilities. The table is very stable and if you didn’t look underneath you’d feel you were using a cabinet saw based on how smooth it truly is.
Conclusion - This entire process from ordering, receiving, assembling, and using the Sawstop was truly a hassle-free experience. The one snag with the cracked corner was remedied above and beyond my expectations. Also, using this saw is an absolute pleasure. This saw is of excellent quality and is worth every penny spent that includes a ton of peace-of-mind safety. Thank you Sawstop . . . your product is awesome.
-- -- "Never underestimate the power of a kind word, a good deed, or a table saw." -- --