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sreilly 11-21-2018 08:52 AM

Just a Heads Up
So Camel Camel Camel alerted me of a price break on a Festool miter saw clamp that usually sells for $90 and advised the $26 price they recorded on Amazon. I order a lot from Amazon, just ask my mail lady. Long story short I got an email today asking that I forgive the vendor, from the vendor, for their mistake and please cancel the order. They listed it at the wrong price and their mistake resulted in over 460 orders even though only 3 were shown as available. I found this very suspicious so I looked at their storefront and everything they list shows only 3 available. Sounds like a scam so I called Amazon and was told not to cancel the order and make the vendor do that themselves. I was told they are trying to circumvent the process of canceling the order themselves thus not getting any black marks from Amazon.

Now I understand mistakes, heck I'm an expert at making them, make it look easy, but after seeing the storefront and every item, being hundreds I looked at having only 3 is way suspicious hence my call. Then I looked at Festool listings they had and was blown away at the ridiculous prices they had which were way over list. After having called what I thought was the hotel where my annual astronomy conference is held and finding out I had actually talked to and made a reservation with someone in Guatemala I've become somewhat paranoid. I managed to straighten out that mess after spending a few hours on the phone between them, the hotel, and American Express but I was flabbergasted that this could happen so easily. And this place in Guatemala is legit but the reservations are paid for in advance. So who knows about this vendor on Amazon? Maybe legit or just another scammer. Hard to tell these days and one reason I like brick and mortar stores. Just for the record they trade under the name GNMart USA. Buyer beware......

Shop guy 11-21-2018 10:51 AM

Thanks, Steve. Today it is so hard to know who to trust and who not to do business with. Your post will be appreciated by myself and many others.

DaninVan 11-21-2018 11:27 AM

I actually pay attention to the consumer ratings on Amazon; less than 90% and I run, not walk, away.

JOAT 11-21-2018 02:48 PM

I don't buy much off of Amazon, and never anything pricey as Festool, but good warning. Never been in a situation like that, yet, but nice to know to look out.

DesertRatTom 11-21-2018 06:41 PM

I don't buy the really expensive stuff online. I want to touch it and see how it "feels." But on Amazon I look carefully at the reviews, and then there must be many. You can also see the company's rating for delivering what they promised. The first few reviews are nearly always planted by the company, although they usually try to cover it up. The higher the price the more reviews and stars I want to see. Read the one and two star comments carefully, they are often complaints about delivery, but if there are 6 bad reviews and five of them complain about the same flaw or defect, you know something's off.

hawkeye10 11-21-2018 08:23 PM

I buy all of my tools online. I just bought a new Jet 16/32 drum sander from a company named CPO. They have a very good reputation. It's like buying tools from Sears years 30 or 40 years ago. I have seen a Jet drum sander and they all look alike so why would I drive 30 miles to a store and pay more money. Your credit or debit card protects you so what do you have to lose? Buying used tools is something else. I want to look and feel used tools.

I hope this is your best Thanksgiving ever. :smile:

Herb Stoops 11-21-2018 08:38 PM

Yours too Don,on Thanksgiving, I agree on the tools online, when they are delivered free to your door, what a deal. And sometimes they are cheaper than from the showroom floor.
Congrats on the drum sander, you will never regret it. Hope you have a good DC tho.

JOAT 11-21-2018 10:53 PM


Originally Posted by DesertRatTom (Post 1978247)
I don't buy the really expensive stuff online. I want to touch it and see how it "feels."

Every once in awhile I want to try a new router bit or such, something I have never used before. I find the cheapest one I can find, usually on eBay, don't care if it is scrap after the first use. Don't use it on a project, just cheap or free wood, just want to see if it will actually do what I want it to do. If it will, I will look for the same type of tool, but one that will actually last for awhile. I think I actually spent around $10 for one once, but usually much less. To me, it is worth it, sure beats spending big bucks for something new, and then finding out it won't do what you want it to do.

TenGees 11-22-2018 08:22 AM

Steve, I've seen the same thing on Amazon Canada's site. Overly high prices with ads that say: Hurry only 3 left! I was looking for camera filters and such. I saw so much of it that I don't even bother looking at their site any more. I think that there are sellers that don't have any products but if you order at their ridiculous price, they order it and send it to you. In your case they probably missed a digit in the price. I thought it was only Amazon Canada... it seems to be spreading.

Bushwhacker 11-23-2018 05:31 PM

Sandra and I were in Germany a couple of years ago and in route to a town we went on line to book a reservation in a hotel. When I read the completed reservation , it seemed we had reserved a room for that night in a hotel in Illinois. But since we could not get there in time from Germany, I spent several hours on the phone to get it cancelled. You really have to be careful when ordering on line. Ebay is bad about not mentioning that the item you are ordering in coming from China nd it will not even be shipped for another month.


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