Guys this makes no sense at all I have purchased off the internet not from Home Depot and got the lifetime warranty. If you go on the Ridgid web site the warranty is offered and has no Home Depot stipulation at all.
Actually, I never ever even filled in a registration. I brought the item into home depot(I did not even buy it there). They asked for a receipt I said I do not have one I got it as a gift. . They said it has no warranty then becasue I never registered the tool becasue I had no receipt., I then said that is against the law in this state as you are the only supplier of the tool you know I bought it here as I do not have to register a product to get a warranty here.. They promptly gave me a brand new tool.
I have no idea what Home Depots most go to, but I have never had trouble at all. Without a receipt the only thing was they would not give a cash refund, but never had a problem getting a new tool or credit. I never would go the route to send it in for warranty work because it was so easy just to skip that going to the Home Deputy and getting a new tool. Obviously my tool looked fairly new and not trashed but still give it a try.
Many states make it illegal for a company to require registering products to get a warranty and even people at the stores do not know that, until you call a manager and call them out on it. It worked for me more than once.
I think a lot has to do with the managers at each store more than an across the board policy by Home Depot.
Last edited by dovetail_65; 04-18-2009 at 10:42 AM.