Incra 1000HD Miter gauge. Need help please - Router Forums
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post #1 of 30 (permalink) Old 06-12-2016, 05:17 PM Thread Starter
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Default Incra 1000HD Miter gauge. Need help please

I have a Incra 1000HD miter gauge and the face of the fence isn't square to the table saw top. Even looking at the manual I can't figure it out. Maybe I can't see the trees for the forest. In the first link from the Incra site it shows there are two bolts that hold the fence to the miter and that is what mine looks like. In the second link which is the manual it shows how to fix my problem but it shows four bolts. Look on page "8" for the instructions. I know I could shim it but if there is a right way to do this it would be better.

Thanks for any help.

INCRA TOOLS :: Miter Gauges :: Miter 1000HD


http://www.incra.com/manuals/miter1000hd_manual.pdf

Don in Murfreesboro,Tn.

Measure once cut twice and it's still to short.
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post #2 of 30 (permalink) Old 06-12-2016, 05:49 PM
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It also says it was supposed to come square from the factory Don.

Someone I consider a master woodworker once told me that a master woodworker is not someone who never makes mistakes. He is someone who is able to cover them up so that no one can tell.
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post #3 of 30 (permalink) Old 06-12-2016, 06:00 PM
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I have one of those and it came square to the table. Really like it.

"The difference between genius and stupidity is that genius has its limits". Albert Einstein
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post #4 of 30 (permalink) Old 06-12-2016, 06:58 PM Thread Starter
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It also says it was supposed to come square from the factory Don.
Chuck I read that also but my square doesn't lie. Maybe I will call them in the mourning.

Don in Murfreesboro,Tn.

Measure once cut twice and it's still to short.
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post #5 of 30 (permalink) Old 06-12-2016, 07:40 PM
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Chuck I read that also but my square doesn't lie. Maybe I will call them in the mourning.
I had the same problem a year or so ago on a new one I bought, and I emailed them,their answer was that to shim it, And I wrote back that I expected better than that from them and their reputation of having quality tools . I got an email back saying there was one on the way should be there in a couple of days. It came and was right on square with the table, they said just keep the old one. Call them and tell them you want a new angle piece.

Herb
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post #6 of 30 (permalink) Old 06-13-2016, 05:50 AM Thread Starter
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I had the same problem a year or so ago on a new one I bought, and I emailed them,their answer was that to shim it, And I wrote back that I expected better than that from them and their reputation of having quality tools . I got an email back saying there was one on the way should be there in a couple of days. It came and was right on square with the table, they said just keep the old one. Call them and tell them you want a new angle piece.

Herb
I agree Herb we should expect better. They want us to believe that they produce premier products. I will do as you and call them.

Don in Murfreesboro,Tn.

Measure once cut twice and it's still to short.
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post #7 of 30 (permalink) Old 06-13-2016, 09:15 AM
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Agreed...for the money spent, $150'ish WUC's (Woodworking Unit of Currency), it should be spot on...time for some "Civil Disobedience"...
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post #8 of 30 (permalink) Old 06-13-2016, 10:41 AM Thread Starter
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Well I didn't fair as well as Herb. They want me to shim it. They even sent me a video showing how. [Big deal] I told them I knew I could shim it before calling and I had posted about the problem on this forum. To be honest I thought better of Incra but not now. This will be a company I will not buy from again. I do believe there is other companies making great miter gauges.

That is my story and I am sticking to it.

Don in Murfreesboro,Tn.

Measure once cut twice and it's still to short.
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post #9 of 30 (permalink) Old 06-13-2016, 12:07 PM
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I won't be buying anything else from them either. Their ads should say that, that you might need to shim the tool to square before they sell it to you. To say that it should come square from the factory but then not tell you that it might not is not ethical advertising in my opinion.

You are correct about the other miter gauges Don. A Fine Woodworking test claimed the JDS Accumiter to be the best. If they have an email that you can send a message to then wait until more of the members have responded and then send them a link to this thread. After they read it they might change their response to you.
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post #10 of 30 (permalink) Old 06-13-2016, 12:24 PM
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As I said earlier mine was right out of the box. I am surprised at their response to you. I have a few other items from them but will be hard pressed to buy from them again based on your experience. When I find got customer service I tend to support it with more purchases and good word of mouth, when I have a bad experience I tend not to do business there again if possible and I feel it is ok to report that bad experience to others. Just my 2 cents worth.
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